Información de emergencia
If you suspect a gas leak, leave the area immediately. From a safe location, call 911 or call us at 1-800-411-7343. Also call us if you have questions about a gas odor or carbon monoxide.

How to shut off your gas in an emergency

For your safety, DO NOT turn off your natural gas at the meter unless you see, hear or smell the signs of a gas leak – and ONLY if it’s safe to do so.

Para apagar el gas:

  1. Sepa dónde está su medidor de gas natural es antes de hay una emergencia.
  2. Find the shut-off valve.
    • TIP: Hacer frente a su medidor, verá una tubería que va desde el suelo hasta el medidor. La válvula de cierre es generalmente de 6 a 8 pulgadas por encima del suelo. Se ejecuta en paralelo con el tubo cuando el gas está encendido.
  3. Use a 12-inch or larger adjustable wrench to turn the valve 1/4 turn in either direction, until the valve is crosswise to the pipe.
    • TIP: Keep the wrench with your emergency supplies.
      Gas shutoff valve

      ON = Gas shut-off valve is parallel to pipe

      OFF = Gas shut-off valve is crosswise to pipe (1/4 turn in either direction)

Precaución: No gire en ti mismo

Si se apaga el gas en el medidor, no le dé la espalda a ti mismo. Llamenos al 1-800-411-7343 para restablecer el servicio de gas y encender las luces piloto.

Gas shut-off valves

For additional safety, a shut-off valve should be installed at every natural gas appliance. It allows you to shut off the gas for a specific appliance with a gas leak instead of shutting off all your gas service at the meter.