Save With Our Medical Baseline Allowance Program

To help our customers who have to use certain medical devices, space heaters, air conditioners, or other energy-intensive devices to manage or maintain their health, we created a special program to help them save. So far, we’ve enrolled more than 38,000 members ranging from newborns to senior citizens.

If you meet the eligibility requirements detailed below, we encourage you to apply, regardless of your monthly income. 

Working with your physician (MD or DO), you can complete an application to start or renew your service. 

Afecciones que le dan el derecho a participar Dispositivos médicos que le dan el derecho a participar Dispositivos que NO reúnen los requisitos
Compromised immune systemor life-threatening illness Tiendas de aerosol Almohadillas térmicas
Hemiplejía Air Mattress/Hospital Beds Humidificadores
Esclerosis múltiple Monitores de apnea Calentadores de piscina o tanque
Paraplejía Breather Machines (IPPB) Saunas o jacuzzis
Tetraplejía Compressors/Concentrators Vaporizadores
Esclerodermia Continuous Positive Airway Pressure (CPAP) Bombas de hidromasaje
  Dialysis Machines  
  Nebulizadores electrostáticos  
  Estimuladores nerviosos eléctricos  
  Máquinas de hemodiálisis  
  Infusion Pumps  
  Inhalation Pulmonary Pressure  
  Pulmones de acero  
  Left Ventricular Assist Devices (LVAD)  
  Lympha Press Devices  
  Sillas de ruedas motorizadas  
  Oxygen Generators  
  Pacemaker Monitor/Defibrillator  
  Almohadillas de presión  
  Bombas de presión  
  Pulse Oximeters/Monitors (must be used with other medical devices, cannot be powered by battery)  
  Respirators (all types)  
  Máquinas de succión  
  Total Artificial Heart (TAH-t)  
  Nebulizadores ultrasónicos  
  The Vest/Airway Clearance System  

The qualifying person must live at the address provided on the application, where the allowance will be given. The qualifying person's name does not need to be on the bill, but the person listed on the bill must sign the application.

Dispositivos/Equipo médico

  • El equipo es solo para uso residencial.

  • Equipment must have a medical purpose in itself to qualify. For example, refrigerators used to keep insulin cold do not qualify.

Verificación/Renovación

The qualifying person will be asked to renew and update their application:

If the doctor certifies the medical condition is permanent, we'll require completion of a form self-certifying their continued eligibility for the Medical Baseline Allowance every two years. 

If the doctor certifies the medical condition is not permanent, we'll require completion of a form self-certifying their continued eligibility for the Medical Baseline Allowance each year and completion of a new application with a doctor's certification every two years. 

The qualifying person may be asked to renew and update their application even if the doctor has certified the condition as permanent.  When we do this, we’ll mail a renewal notice.

If you’re enrolled in the program and you move, your allowance does not automatically transfer so you’ll need to contact us.

Retiro del programa

If the medical equipment is no longer needed, or if the person using it no longer lives at the address where the allowance is given, contact us:

While we do our best to avoid outages, we cannot guarantee that the power will always be on.  We recommend that those who require life support equipment make arrangements for a backup power supply.

Your application will be processed within 30 days of the date it is received. Please keep a copy for your records. 

The application is also available in other languages: