Pay-By-Phone

* Por cuestiones de servicio al cliente, por favor llame 1-800-411-7343

Once enrolled in Pay-by-Phone, you can authorize a deduction from your checking account over the phone. It's quick and simple to use, and best of all, it's FREE.

Pay-by-Phone is open to all residential and business customers. A customer’s account must be in good standing without any existing payment arrangements and without more than one returned check within the last 12-month period. 

How to Enroll

Para inscribirse, imprimir y enviar el formulario de inscripción junto con un cheque anulado o cancelado. La dirección de correo es en el formulario. 

Download Enrollment Form

After receiving a confirmation letter when enrollment is completed, you will have the option to pay by phone.

How to Pay by Phone

Mientras esté inscrito en el pago por teléfono, usted seguirá recibiendo su factura mensual detallada. En el día desea pagar su factura mensual, llámenos al 1-800-619-7343.

Fees

There is no charge from SDG&E to participate, however, some financial institutions may charge a fee for electronic fund transfers. Please check with your bank about any fees that may apply.

Returned Payments

Payments in the form of account debit requests may be rejected by your financial institution because of insufficient funds, closed/unauthorized accounts or other reasons. Check with your financial institution for possible charges it may charge you.

Si se rechaza su pago, SDG&E cobrará una tarifa de procesamiento de $7.00 en su próxima factura. SDG&E se reserva el derecho de dar por terminada su participación en el Pago por teléfono de SDG&E si su institución financiera se niega a efectuar el pago electrónico más de una vez dentro de un período de doce meses.

Updating Your Information

If you change financial institutions or other information, call 1-800-411-7343 for a change form. Inaccurate information may result in electronic payments being refused by your financial institution.

SDG&E will not be responsible for losses, expenses, or other liabilities that result from inaccurate information or failure to provide us with timely notification of changes.

Canceling

You may cancel your enrollment in Pay-by-Phone at any time. Send your request to the address below. Requests for cancelation will become effective within 10 business days after we receive your written notification.

SDG&E 
Attn: APO Processing, CP61C
P.O. Box 129831
San Diego, CA 92112-9831